--- title: Mashgin Monthly March 2025 description: "What's New: Staff Assist for seamless onsite management and new payment integrations with Clover Flex and GEMpay for enhanced speed and convenience." image: https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/Mashgin%20Monthly%20Blog%20Hero%20Mar%202025-1.png --- [![68ba93408a431b3050ec1e87_Logo](https://21903704.fs1.hubspotusercontent-na1.net/hub/21903704/hubfs/68ba93408a431b3050ec1e87_Logo.png?width=200&height=41&name=68ba93408a431b3050ec1e87_Logo.png "68ba93408a431b3050ec1e87_Logo")](https://www.mashgin.com/) Open main menu Close main menu - Solution Open the submenu - [Platform Overview](https://www.mashgin.com/solution/overview) - [Integrations](https://www.mashgin.com/solution/integrations) - [Deployment](https://www.mashgin.com/solution/deployment) - [Photo Gallery](https://www.mashgin.com/solution/mashgin-photos) - [Video Gallery](https://www.mashgin.com/solution/video-gallery) - [Case Studies](https://www.mashgin.com/content/mashgin-case-studies) - Industries Open the submenu - [Convenience](https://www.mashgin.com/industry/convenience-stores) - [Stadiums](https://www.mashgin.com/industry/sports-entertainment-venues) - [Business Dining](https://www.mashgin.com/industry/cafes-business-dining) - [Higher Education](https://www.mashgin.com/industry/higher-education) - [Healthcare](https://www.mashgin.com/industry/healthcare) - [Ski Resorts](https://www.mashgin.com/industry/ski-resorts) - Support Open the submenu - [Knowledge Base](https://mashgin.service-now.com/kb) - [Mashgin University](https://www.mashgin.com/content/mashgin-university) - Resources Open the submenu - [Case Studies](https://www.mashgin.com/resources/mashgin-case-studies) - [Reports](https://www.mashgin.com/resources/mashgin-reports) - [Podcast](https://www.mashgin.com/skip-the-line-podcast) - [News](https://www.mashgin.com/resources/news) - [Blog](https://blog.mashgin.com/ai-retail) - [FAQ](https://www.mashgin.com/resources/faq) [Back](https://blog.mashgin.com/ai-retail) Select Topic AI in Retail AI Privacy Business Dining Convenience Stores Entertainment Venues Higher Education Hospital Dining Hospitality Mashgin News Product Updates Ski Resorts Sports Venues Theaters Theme Parks Year in Review [Product Updates](https://blog.mashgin.com/ai-retail/tag/product-updates) # Mashgin Monthly March 2025 ![Toby Awalt](https://21903704.fs1.hubspotusercontent-na1.net/hub/21903704/hubfs/Screenshot%202025-01-08%20at%209.11.12%20AM.png?width=45&name=Screenshot%202025-01-08%20at%209.11.12%20AM.png) [Toby Awalt](https://blog.mashgin.com/ai-retail/author/toby-awalt) [Share this blog post on Twitter](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.mashgin.com/ai-retail/mashgin-monthly-march-2025) [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://blog.mashgin.com/ai-retail/mashgin-monthly-march-2025) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.mashgin.com/ai-retail/mashgin-monthly-march-2025) ![](https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/Mashgin%20Monthly%20Blog%20Hero%20Mar%202025-1.png) Welcome to Mashgin Monthly - a quick summary of what's new at Mashgin. **Onsite management is now easier** than ever thanks to Staff Assist - a new UI that empowers staff to take over transactions and adjust items in the cart. **More payment options** are available for clients in sports, hospitality, and healthcare thanks to new integrations with [Clover Flex](https://www.clover.com/flex) and [GEMpay](https://www.ccents.com/solutions/for-healthcare/gempay/). More details below:   ## Staff Assist Our goal is to help businesses eliminate checkout lines. That means giving onsite staff the tools they need to quickly help shoppers when they encounter an issue or need something added or removed from their cart.  Staff Assist adds a new UI that will activate when a manager card is scanned in the middle of a transaction. ### From there a range of options become available: - **Replace an item** by tapping on it and selecting a replacement - **Add items** from either favorites (always visible) or a quick item search - **Remove items** from the cart by tapping the “X” next to them - **Add entire trays** of food - this locks current items in the cart so that shoppers can remove the current tray and add a second one. This feature can be used more than once. **Staff Assist Favorites Menu** Favorites makes adding common items a breeze by keeping them visible and easy to find. This is great for any large items that may not normally fit on the kiosk tray or common add-ons that may be out of reach. Onsite staff can add items to Favorites by simply tapping the star under the item name, and can reorder favorites by tapping “Reorder Items” and dragging them into new positions. Staff Assist is currently in beta, so if you’d like to activate it at your location, please reach out to our support team at [help@mashgin.com](mailto:help@mashgin.com). ## Integrations - Clover Flex and GEMpay ### Clover Flex Mashgin can now take payments through [Clover Flex](https://www.clover.com/flex), opening up instantaneous checkout to hundreds of thousands of Clover customers. This is particularly important to our clients in hospitality and sports where Clover is a prominent option. Thanks to the flexibility of Clover’s product line, it’s easy to configure food & beverage outlets  to take advantage of table service functionality, order at the counter, and high speed grab-and-go with Mashgin in parallel. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXeg1ljnnBznkBjbHlenaLCeHzW3DdtiS_IlrNLfBmWn-J6t2QsJ_xixdiQlAAJYLxtlb1pu-HYgLdMwdG3IF4WiOOgUqErC1xt2sO1rRXXqdByN2Q0PzpijcCLVSXM5VkR85fNh9w?key=humm2IvMTCT3D7BqBHA1mMFt) ### Common CENTS GEMpay Doctors, nurses, and other hospital staff who rely on [GEMpay](https://www.ccents.com/solutions/for-healthcare/gempay/) can now use this badge pay tech at Mashgin kiosks. Keeping the buying process cashless makes an already quick Mashgin transaction even faster while saving staff the hassle of holding onto their wallets throughout the shift. ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXexIY_NReCT7zndj047mjYYE1TteAq5sGBfVq1SAa0d0KSiAELCRzy_Lb7SpvMYenBS0JuqRCJSaBPEAn3BseL1ZSJBWSHd5xzrtGHdlZeosn8dg3QwXFmrwI36D_Zu8kpbNnbLYQ?key=humm2IvMTCT3D7BqBHA1mMFt)   That’s it for this month. Come back at the  start of April for more Mashgin Updates. And if you can’t get enough Mashgin info, [be sure to check out the rest of our blog](https://blog.mashgin.com/ai-retail).  ## Related Articles [![](https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/Mashgin%20Monthly%20Sep%202025%20Header%202x.png)](https://blog.mashgin.com/ai-retail/mashgin-monthly-sep-2025) [Product Updates](https://blog.mashgin.com/ai-retail/tag/product-updates) ### [Mashgin Monthly Sep 2025](https://blog.mashgin.com/ai-retail/mashgin-monthly-sep-2025) Welcome to Mashgin Monthly, a quick summary of what's new at Mashgin. We had a busy summer, and have a lot of great new features that are either already live, or will be... ![Toby Awalt](https://21903704.fs1.hubspotusercontent-na1.net/hub/21903704/hubfs/Screenshot%202025-01-08%20at%209.11.12%20AM.png?width=45&name=Screenshot%202025-01-08%20at%209.11.12%20AM.png) [Toby Awalt](https://blog.mashgin.com/ai-retail/author/toby-awalt) [Read More](https://blog.mashgin.com/ai-retail/mashgin-monthly-sep-2025) [![](https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/Mashgin%20Monthly%20Blog%20Hero%20May%202025.png)](https://blog.mashgin.com/ai-retail/mashgin-monthly-may-2025) [Product Updates](https://blog.mashgin.com/ai-retail/tag/product-updates) ### [Mashgin Monthly May 2025](https://blog.mashgin.com/ai-retail/mashgin-monthly-may-2025) Welcome to Mashgin Monthly - a quick summary of what's new at Mashgin: ![Toby Awalt](https://21903704.fs1.hubspotusercontent-na1.net/hub/21903704/hubfs/Screenshot%202025-01-08%20at%209.11.12%20AM.png?width=45&name=Screenshot%202025-01-08%20at%209.11.12%20AM.png) [Toby Awalt](https://blog.mashgin.com/ai-retail/author/toby-awalt) [Read More](https://blog.mashgin.com/ai-retail/mashgin-monthly-may-2025) ![Mashgin-Logo-Smol](https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/Mashgin-Logo-Smol.png "Mashgin-Logo-Smol") Mashgin is a registered trademark of Mashgin Inc. © 2024 Mashgin Inc. [Privacy](https://www.mashgin.com/privacy-policy), [Terms](https://www.mashgin.com/terms-and-conditions), & [Data Security](https://app.vanta.com/mashgin/trust/kcf7v3c0lmi6x6fkbg7c23) #### Company - [About Us](https://www.mashgin.com/about) - [News](https://www.mashgin.com/news) - [Blog](https://blog.mashgin.com/ai-retail) - [FAQ](https://www.mashgin.com/faq) - [Contact](https://www.mashgin.com/contact) #### Product - [Mashgin Kiosk](https://www.mashgin.com/product/mashgin-kiosk) - [Video Gallery](https://www.mashgin.com/content/video-gallery) #### Work at Mashgin - [Careers](https://jobs.lever.co/mashgin) #### Help - [help@mashgin.com](mailto:help@mashgin.com) - [Manage My Data](https://docs.google.com/forms/d/e/1FAIpQLSfxHVCeHKhh1gddLrqxm7Oq-SSVZ9z94ztGe0_xzegcNFiBIw/viewform?usp=sf_link) Follow us on Facebook Follow us on LinkedIn Follow us on Twitter Follow us on Instagram ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Toby Awalt", "url" : "https://blog.mashgin.com/ai-retail/author/toby-awalt" }, "dateModified" : "2025-03-06T04:33:12.799Z", "datePublished" : "2025-03-06T04:33:12.000Z", "headline" : "Mashgin Monthly March 2025", "image" : [ "https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/Mashgin%20Monthly%20Blog%20Hero%20Mar%202025-1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.mashgin.com/ai-retail/mashgin-monthly-march-2025", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://21903704.fs1.hubspotusercontent-na1.net/hubfs/21903704/mashginblacklogo.png" }, "name" : "Mashgin" } } ```