Oracle Park, the iconic home of the San Francisco Giants, has long embraced cutting-edge technologies to enhance the fan experience. The deployment of Mashgin AI self-checkout kiosks last year gave a serious boost to concessions stands, with several of these kiosks now handling tens of thousands of transactions each season with an average transaction time of under 18 seconds. Bill Schlough, SVP and CIO for the San Francisco Giants, highlighted the impact of this technology, stating, “The speed Mashgin brings to concessions checkout is impressive. The technology shortens lines and minimizes congestion within the concourses, creating a much better experience in all areas.”
Situated along the picturesque San Francisco Bay, Oracle Park opened its doors in 2000 and has become a beloved landmark for baseball fans. The stadium can pack in approximately 42,300 Giants fans and has been the team's home since its inception. Known for its stunning views, distinctive features like the giant glove and Coca-Cola bottle in left field, and vibrant atmosphere, Oracle Park offers an exceptional venue for baseball games and other events, attracting millions of visitors annually.
Now deployed in over 110 major league stadiums nationwide, Mashgin's kiosks utilize advanced AI and computer vision to streamline the checkout process, significantly reducing wait times and enhancing customer satisfaction. By recognizing items instantly and processing payments swiftly, Mashgin sets the standard for convenience and efficiency in high-traffic venues, solidifying its position as a leader in automated retail solutions.